Customer Service Representative Jobs In Dubai. Customer Service Representative Jobs in Dubai – Apply on Jobs-Nest.xyz
Are you looking for an exciting career in customer service? Dubai offers numerous opportunities for Customer Service Representatives in various industries, including retail, hospitality, banking, and e-commerce. If you have strong communication skills and enjoy helping customers, this role is perfect for you!
As a Customer Service Representative, your responsibilities will include handling inquiries, resolving customer issues, processing orders, and providing an excellent customer experience. Fluency in English and Arabic is a plus, along with experience in CRM systems and phone/email support.
Start your career in Dubai’s dynamic job market today! Explore the latest Customer Service Representative jobs now on Jobs-Nest.xyz and apply for top opportunities.
1. Customer Service Representative
Identify and assess customers’ needs to achieve satisfaction.
Provide accurate, valid and complete information by using the right methods/tools.
Manage consumer queries and complaints in real-time by offering practical solutions, ensuring complete problem resolution.
Keep records of customer interactions, process customer accounts and file documents.
Stay up-to-date with the organization’s new regulations, products, and service launches through efficient communication with the management.
Troubleshoot and resolve product issues and concerns.
Skills
- Previous association with a company in the role of a customer service executive or representative.
- Knowledge of online tools and platforms that enhance customer experience by leveraging appropriate features.
- Good listening skills with fluent communication to address all concerns and doubts of the customers.
- Portraying impressive communication and interpersonal skills with good command of professional vocabulary.
- Ability to multi-task, prioritize, and manage time effectively.
Excellent computer skills.
Preferred Candidate
Residence Location
Dubai, United Arab Emirates
2. Sales And Marketing Manager
Synergy & Prosperity is a dynamic and fast-growing group with two lines of business, building materials and pet accessories. We are expanding our footprint across the Middle East and are looking for a passionate, young professional to join our team and grow with us as a Marketing & Channel Sales Manager. For this position, we are offering AED 6~7k monthly+bonuses.
Your key responsibilities include:
- Initiate effective e commerce, digital marketing and social media strategy to increase brand visibility for both building materials and pet supplies.
- Manage social media platforms (Instagram, LinkedIn, Facebook). Plan and supervise advertising, merchandising and trade promotion programs in the local and regional markets.
- Identify and approach potential distributors/agents in the Middle East for both business lines.
- Build and maintain strong relationships with partners, ensuring smooth collaboration.
- Monitor market trends, competitor activities, and customer feedback to refine strategies.
- Prepare action plans to improve projects and merchandise management.
Our expectations for this position include:
- Self-motivated & Energetic: 2-4 years of experience in marketing.
- No Industry Experience Required: We value learning ability and a growth mindset over specific industry knowledge.
- Marketing Skills: Familiarity with social media, marketing tools and other relevant computer applications. Heavy technical work can be outsourced.
- Adaptability: Willingness to juggle multiple responsibilities and learn about two distinct industries.
- Language: Professional in English, Arabic is a plus.
Why Join Us?
- Growth Opportunities: Be part of a growing company and take ownership of your career path.
- Diverse Experience: Gain exposure to two exciting industries—building materials and pet supplies.
- Supportive Environment: Work with a team that values creativity, collaboration, and innovation.
How to Apply
If you’re a motivated self-starter with a passion for marketing and sales, we’d love to hear from you! Only short-listed candidates will be contacted.
Skills
Marketing
English
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